Frequently asked questions
Frequently asked questions about prescriptions, costs and the process
Everything about the initial consultation, cannabis prescriptions, costs and the legal position, plus questions about all other Cureal consultations. Sorted by topic and answered in plain language.
Initial consultation & process
From first contact to the video consultation: this is how you get your appointment at Cureal.
How do I book an appointment at Cureal?
You select the right consultation online, answer the basic information requested and book a free slot. Depending on the service, the appointment takes place on site at a Cureal practice or by video consultation.
What happens in the initial consultation at Cureal?
You fill in a short questionnaire online and book your appointment through our booking system. At the initial consultation, in person at our practice in Munich or by video, a doctor from our team takes time for a detailed medical history. You discuss your medical history, previous therapies and whether cannabis therapy is an option for you. If a treatment is an option, the private prescription goes to the pharmacy of your choice.
How quickly will I get an appointment?
Cureal offers appointments at short notice, usually on the same day. For a first appointment at our practice in Munich you usually do not have to wait long, and you can see free slots live in the online booking.
Simply book your appointment through our booking system, where you choose the date, the time and, depending on the service, the location yourself. Short-notice appointments are possible in many consultations, but the actual availability depends on the location, the doctor and the service chosen.
Follow-up appointments and repeat prescriptions can often be arranged even faster, because they frequently take place by video consultation.
Does treatment take place on site or online?
Both are possible. Cureal works with its own practice in Munich and with video consultations. Which form suits you depends on the consultation chosen, your situation and the medical requirements.
Do follow-up appointments also take place online?
Yes. Even the initial consultation can take place in person at the practice in Munich or by video. Follow-up appointments and repeat prescriptions can be held by video consultation, so you do not have to travel to Munich every time.
Do I need a referral from a GP?
No. You can book an appointment at Cureal directly, without a prior referral. Existing medical reports or doctor's letters are helpful but are not a requirement.
Do I need a referral?
As a rule you do not need a referral to book an appointment. Existing medical reports, doctor's letters, lab values or a list of your medications do help the doctor with the assessment.
What do I need to bring to the initial consultation?
It is best to bring:
Your identity card or passport, medical reports or doctor's letters about your condition (if available), a list of your current medications and, if available, earlier findings from previous cannabis therapies. A referral from a GP is not necessary.
What should I have ready for the appointment?
It makes sense to have an identity document, relevant medical reports, a list of your current medications and information about previous treatments. For video consultations, your camera, microphone and a stable connection should work.
Prescription & medication
Answers about the prescription process, dosage and the pharmacy in cannabis therapy.
What happens in the initial cannabis consultation?
In the initial consultation the doctor discusses your symptoms, previous illnesses, earlier treatments and current medications. It is then assessed whether cannabis therapy is medically sensible and justifiable.
How does the prescription process work?
After the medical consultation, your doctor at Cureal issues a private prescription for medical cannabis, provided the medical requirements are met. You tell us your preferred pharmacy and we send the prescription directly there. You do not get the prescription yourself, the choice of pharmacy remains yours.
We also work with partner pharmacies that reliably stock medical cannabis. If the medical requirements are met, the doctor determines the specific medication, dosage form and dosage individually in the consultation.
You will find detailed information about the whole process and the costs on the page Cannabis on prescription.
How does my prescription reach the pharmacy?
The prescription does not go to you, it goes to the pharmacy. You tell us your preferred pharmacy and we send the prescription directly there.
There you collect your medication or have it delivered according to the rules of the pharmacy. You decide which pharmacy that is. It has to stock medical cannabis and be able to supply the prescription.
This applies to the first prescription after the initial consultation as well as to a repeat prescription, which can often be issued during a video consultation. This means you do not have to come to the practice in person again for a repeat prescription only.
How is the right dosage found?
As a general rule, your doctor starts with a low dose, which is adjusted step by step. This approach is called the titration phase and usually takes a few weeks. The aim is to find the dose at which your symptoms are relieved as well as possible while side effects remain minimal. In follow-up appointments your doctor discusses with you whether the dosage fits or should be adjusted.
Therapy usually starts cautiously with a low dosage and is adjusted step by step if needed. The aim is the best possible effect with the fewest possible side effects.
How is medical cannabis taken?
The most common dosage form is cannabis flowers, inhaled through a medical vaporiser. Depending on the condition and the therapy plan, extracts or other dosage forms can also be used. Your doctor discusses the suitable form and dosage with you in the initial consultation.
Which pharmacy supplies my prescription?
You decide that. You tell us your preferred pharmacy and we send the prescription there. In principle, every pharmacy in Germany that stocks medical cannabis is an option. On request, our team can name pharmacies in Munich for you.
Since not every pharmacy keeps the right medications in stock, it makes sense to ask your pharmacy in advance. If the prescription cannot be supplied there, simply tell us another pharmacy.
Which side effects can occur?
As with any medicine, side effects can occur. The most common are tiredness, dry mouth and dizziness, especially at the start of therapy. These usually subside once the right dosage has been found. Your doctor starts with a low dose and adjusts it step by step. If you have questions or complaints, you can reach your doctor through our video consultation.
Possible effects include tiredness, dizziness, dry mouth, difficulty concentrating or circulatory problems. The doctor informs you individually and takes interactions with other medicines into account.
Costs & payment
Transparent self-pay prices and clear payment routes, with no hidden fees.
What does the initial consultation cost?
The initial medical consultation at Cureal costs EUR 39. A follow-up appointment costs EUR 29, a repeat prescription only EUR 19.
The exact costs depend on the scope of the respective consultation, for example cannabis therapy, Medical weight loss or another service. You see all prices transparently before you complete the online booking, and there are no hidden fees. You pay for the prescribed medication itself separately at the pharmacy price. Additional services such as lab values or a longer follow-up consultation are shown separately before booking, so that you always keep a complete overview.
If you are specifically interested in the cannabis consultation, you will find all details about the process and the costs there, both for an appointment on site and for a video consultation.
What does an appointment cost?
Prices depend on the respective consultation. Initial cannabis consultations, GLP-1 advice or other services have different scopes. You see the exact pricing before you complete the booking.
Are there hidden fees?
No. The costs are shown before booking. If additional services may be medically sensible, for example lab values or follow-up appointments, that is discussed separately.
Will my health insurance cover the costs?
Treatment at Cureal is generally on a private prescription and is therefore usually a self-pay service. Private health insurers often reimburse the costs, depending on the individual tariff and contract.
For patients with German statutory insurance, cost coverage is only possible in individual cases, and it depends on the diagnosis, the service chosen and the insurer. Our medical team assesses your personal situation in the initial consultation and answers any open questions about reimbursement.
Regardless of possible reimbursement, you first pay for the initial medical consultation yourself, currently EUR 39, and settle with your insurer afterwards if applicable.
Can I deduct the cost of medical cannabis from my taxes?
This may be possible. Treatment costs that you bear yourself, that are prescribed by a doctor and that are medically necessary can, under certain conditions, count as extraordinary expenses. For tax purposes, generally only the amount above your personal reasonable burden counts, and reimbursed costs must not be claimed on top.
A tax deduction or a particular saving is not guaranteed, and this information does not replace individual tax advice. You will find a worked example, a receipt checklist and official sources under Deducting medical cannabis from your taxes.
How do I pay?
Payment is made directly when you book the appointment or at the practice. We accept common payment methods. Invoicing runs through our practice management system.
Depending on the type of appointment, payment is made online during the booking process or according to the payment options stated by the practice. You receive a clear invoice.
Legal matters & driving licence
This block is deliberately cautious. It does not replace legal advice.
Is medical cannabis legal in Germany?
Yes, medical cannabis is legal in Germany. It has been available on prescription since 2017 and, since partial legalisation in 2024 under the German Medical Cannabis Act (MedCanG), access has been eased further.
With a valid medical prescription you may legally possess and use medical cannabis, and the prescription is issued by a doctor after a medical assessment of your individual situation. Possession and use under a valid medical prescription are clearly to be distinguished from private recreational use, for which separate legal rules continue to apply.
If you would like to find out whether cannabis therapy is an option for you, the initial consultation with a cannabis doctor is the first step, in person at the practice or by video consultation.
Am I allowed to drive with a cannabis prescription?
Yes, with a medical prescription you may in principle drive. Patients with a medical prescription for medical cannabis may take part in road traffic, provided their fitness to drive is not impaired.
Important: you must not drive while acutely under the effect, and you must be able to judge for yourself whether you are fit to drive. Your doctor explains this to you in detail.
A medical prescription does not automatically mean that you are fit to drive at all times, and particular care applies during the dosage phase with its possible side effects. You must not drive if you are impaired, and that applies regardless of the prescription.
You will find detailed information about the legal framework, the medication privilege and the patient card on the page Cannabis on prescription and your driving licence.
How am I protected in a police check?
As a patient of a private practice with a documented course of therapy, you are in a good legal position in a police check. Cureal documents your treatment completely, including diagnosis, therapy plan and progress.
In the event of a check you can show your therapy confirmation as medical proof, which makes the situation verifiable for the officers carrying out the check. On request, our doctors also issue medical certificates and expert statements documenting your therapy. A valid prescription alone does not automatically protect you from every legal consequence, and what matters is that you are genuinely fit to drive.
If you have questions about your driving licence, fitness to drive and the medication privilege, you will find more detailed information on the page Cannabis on prescription and your driving licence.
How do I prepare for a check?
It helps to have your therapy confirmation as valid proof, clear medical documentation and a responsible approach to your medication. A certificate can be useful depending on the situation, but it does not replace an assessment of the individual case.
What do I need to know about advertising for cannabis therapy?
Cureal provides factual information on medical topics. Promises of a cure, aggressive price advertising or blanket statements about the suitability of a therapy are not appropriate in a medical context.
What has changed as a result of the Federal Court of Justice ruling (March 2026)?
In March 2026 the Federal Court of Justice ruled (case I ZR 74/25) that advertising medical cannabis therapies to the public falls under the German Medicines Advertising Act (Section 10 HWG) and is therefore prohibited. This mainly affects providers that actively advertised with prices and promotional promises. For you as a patient nothing changes: therapy with medical cannabis remains legal and available. You can continue to inform yourself factually and book an appointment at a practice.
Services and consultations
Cureal is now more than a cannabis practice and brings several medical consultations together under one roof.
Which consultations does Cureal offer?
Cureal offers consultations covering cannabis therapy, Medical weight loss, Men's health, Smoking cessation, General medicine and further medical services. Not every service is suitable for everyone, and suitability is assessed by a doctor.
Can I discuss several concerns in one appointment?
If several concerns are medically related, the doctor can assess them. For separate services a separate appointment can make sense, so that there is enough time and the right professional structure.
Do I always get a prescription?
No. A prescription is only issued if it is medically suitable and there are no relevant contraindications. At Cureal, a doctor decides in a consultation, and the decision is documented.
What happens if Cureal cannot offer the right treatment?
Then that is stated openly. Depending on the situation, the doctor can recommend other care, an assessment on site, lab values or a referral to a specialist.
Where do I find all the services?
You will find the main consultations in the navigation and on the home page. Directly available are, among others, Cannabis therapy, Medical weight loss, Men's health and Hair loss.
Data protection and contact
Medical concerns are sensitive. Here you will find clear ways to get in touch and answers about how your data is handled.
How does Cureal handle my data?
Cureal processes medical and organisational data only for treatment, appointment handling, billing and statutory documentation obligations. Details are in the privacy policy.
Can I contact Cureal before booking?
Yes. For organisational questions you can reach Cureal through the contact page. Medical decisions, however, are made in the medical appointment.
What do I do if I have acute symptoms?
For acute or severe symptoms, Cureal is not the right first point of contact. Contact the medical on-call service, an emergency department or, if there are signs of an emergency, the emergency services.
Ready for the first step?
Then book the right consultation directly or get in touch. The medical assessment of your situation is always made by the treating doctor in the consultation.